Many operators are faced with fierce market competition that is attracting their customers with personalized alternatives. Technologies, like SDN, NFV, and 5G, hold the key to adapting to the networks of the future. However, operators are also looking to ensure that they can continue to offer the service-level guarantees their customers expect.
With the advent of cloud-based service infrastructures, building secure, fault-tolerant, and reliable networks that deliver five nines (99.999%) service availability in the same way they have done for years has become untenable. The goal of zero downtime is still the same, as every hour of it is costly to service providers and their customers. As we continually move to new levels of scale, service providers and their customers expect that infrastructure failures will occur and are pro-actively changing their development and operational strategies.
This session will explore these industry challenges and how service providers are applying new technologies and approaches to achieve reliability, availability, and serviceability at cloud scale. Service providers and vendors will join us to share their views on this complex topic and explain how they are applying and balancing the use of open source innovations, resilient service and application software, automation, DevOps, service assurance, and analytics to add value for their customers and business partners.